Are there differences in cable customer satisfaction and satellite television customer satisfaction?
According to J.D. Powers and Associates, cable customers reported, on average, cable outages of 3 to 5 percent of the time per year. It ranked cable companies as "good" to "poor" when it comes to customer satisfaction for the last five years.
J.D. Powers and Associates also reported that satellite had power outages 1 percent of the time each year. It ranked satellite companies, Dish Network and DIRECTV, as higher in customer satisfaction compared to cable customers for the last five years of service.
Now one of the top on-line publishers in the world, LifeTips offers tips to millions of monthly visitors. Our mission mission is to make your life smarter, better, faster and wiser. Expert writers earn dough for what they know. And exclusive sponsors in each niche topic help us make-it-all happen.